Privacy Policy

solarzoneindia.com understands that you care about your personal information provided and need to know how it is used or shared. We appreciate your trust in us to handle it responsibly. We work to keep your information safe and secure because your privacy is important to us.

At solarzoneindia.com, we ask you to provide your personal information before availing of your preferred products and services. We use your data to help sellers handle orders, deliver the ordered products and services, process payment options, communicate with you about placed orders and promotional offers, recommend the best products and services as per your requirements, display content such as wishlists and customer reviews, and maintain your accounts with us to inform you about our new projects.

The feedback we receive from valued customers helps us identify problems and improve their shopping experience at solarzoneindia.com. Moreover, we also use your private information to improve our platform, prevent fraud or abuse of our website, and support third parties in carrying out technical, logistical, and other utilities on our behalf.

Personal Information Collected

Personal information collected from users helps us identify customers and retain them for the future. This includes details such as name, contact number, email address, postal address, and payment methods. These are used to provide products and services as per customer specifications. Additionally, we collect information through third-party platforms such as social media and business services.

We also share details like device location and network carriers when you access our services. We ensure that sensitive details like bank account numbers, credit card numbers, and email passwords are not accessed by advertisers or marketers.

*** We reserve the right to modify or alter the privacy policy at any time. Any changes will be posted.

---

Refund Policy & Cancellation

Please read the refund and cancellation procedure of our site carefully before placing your order with solarzoneindia.com.

What is the return policy at solarzoneindia.com?

We provide 100% genuine products and take utmost care to meet the customer’s expectations by releasing fresh products in excellent condition. However, if the product is found damaged, defective, not as per its specifications, or not delivered as per your order, you have the right to return the item.

Our Return Policy allows you to request a replacement of the product or a refund within a maximum of 7 working days. These replacements and refunds will be processed only after the product reaches back to solarzoneindia’s warehouse.

How can you cancel your order?

At solarzoneindia, orders once booked are delivered by default. However, if you wish to cancel your product and the package is open or tampered with, or if you do not like the product and it has not been installed, you can email us at support@solarzoneindia.com or call us at (+91) ....................

Once you request cancellation of the product, it will be processed upon receipt by solarzoneindia.com. If the item and packaging are complete, a refund will be initiated. You will receive an email notification confirming the refund. Please note that it may take up to 7 working days for banks to process the refund.

*** We reserve the right to modify the refund and cancellation policy at any time. Any changes will be posted.